Welcome to the Anime Crave Billing Help Page!
Here you can find helpful resources to all of your questions and problems dealing with Anime Crave Live! billing. Look below in this section for detailed instructions for many of your billing queries. If you don't find the answer to your problem, please contact us by clicking here, and we will help you solve the problem.

 

Topic Links:

1) How do I get the Live! services via PayPal?

2) How do I get the Live! services via Credit Card?

3) How do I pay for someone else's Live! account? (I'm a non-member)

4) How do I pay for someone else's Live! account? (I'm a member)

5) How do I cancel a credit card subscription?

6) How do I cancel a PayPal subscription?

 

How do I get the Live! services via PayPal?

You must first have a registered Anime Crave account. After you are logged in, enter the control panel and click the Live! icon.

Press the "Pay Your Account" button.

Select the "I want to upgrade (or renew) my current member account to LIVE!" radio button.

After that, select the "PayPal" payment method below that.

Press the "Next Step" button at the bottom of the page.

Select your payment type. (One time only or Reoccurring) Continue to follow the  steps and you will be a qualified Live! member.



Note: Payment may take a while to authorize. Please be patient.

If you need more help, please contact us by clicking here

How do I get the Live! services via Credit Card?

You must first have a registered Anime Crave account. After you are logged in, enter the control panel and click the Live! icon.

Press the "Pay Your Account" button.

Select the "I want to upgrade (or renew) my current member account to LIVE!" radio button.After that, select the "Credit card" payment method below that.

Press the "Next Step" button at the bottom of the page.

Select your payment type. (One time only or Reoccurring") input your credit card information and you will be a qualified Live! member.



Note: Anime Crave only accepts Master Card, Visa, and Discover cards.

If you need more help, please contact us by clicking here

How do I pay for someone else's Live! account? (I'm a non-member)

You must first have a registered Anime Crave account. After you are logged in, enter the control panel and click the Live! icon. Press the "Upgrade to Live! Today!" link. Select the "I want to upgrade (or renew) another account to LIVE!" radio button. Input the other member's name into the input box below. After that, follow the ordering information above.

If you need more help, please contact us by clicking here

How do I pay for someone else's Live! account? (I'm a member)
You must first have a registered Anime Crave account. After you are logged in, enter the control panel and click the Live! icon. Press the "Click here to renew your AnimeCrave LIVE! account." link. Select the "I want to upgrade (or renew) another account to LIVE!" radio button. Input the other member's name into the input box below. After that, follow the ordering information above.

If you need more help, please contact us by clicking here
How do I cancel a credit card subscription?

Confirm that you are logged in and then enter the control panel and click the Live! icon. Press the "Cancel Payment" link.

Continue following the steps.


If you need more help, please contact us by clicking here

How do I cancel a PayPal subscription?
1. Log in to your PayPal account.
2. Click Profile near the top of the page.
3. Click My money.
4. Click Update in the My preapproved payments section.
5. Click Cancel, Cancel automatic billing, or Cancel subscription and follow the instructions.
Note: You may need to click on the merchant which should display "AC Live Entertainment" then you can cancel from there.


If you need more help, please contact us by clicking here
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