Have questions, problems, or comments on Anime Crave? Post here and talk with anime crave staff members.
Moderator: Greg
by Green_Apple_Pocky » June 30th, 2010, 12:31 pm
I think this website is very awesome, all the details and customization are great! The only problem I keep seeming to come across is that absolutly no videos will come up!! I sit through the adds and i get all excited for the eppisode but nothing starts up. I wait, and wait, and wait for it to start up. Nothing changes and I asume I need to hit the play button...duhhhh...but it says opening media for a second and then it goes back to the way it was before. No mater what eppisode I try it on, no mater how many times I refresh or try to solve the problem with the alread recomended solutions nothing happens
I'm sorry but, pretty please can someone help! >.<
-
Green_Apple_Pocky
- Newbie
-
- Points: 3.00
- Posts: 3
- Joined: June 30th, 2010, 8:58 am
by KeKe » June 30th, 2010, 12:34 pm
hmmmm what episodes are you trying to watch? I know that only the low quality ones of english?? work for non-live members. I'll check it out on another account I have and see if it works for me. Also I suggest using internet explorer, if you are using firefox, I know it has issues.
-

KeKe
- Moderator
-
- Points: 11677.00
- Posts: 11674
- Joined: May 16th, 2006, 10:06 am
by Bassam » July 1st, 2010, 7:32 pm
Looks like you were trying to watch case closed episode 12 according to your profile anyways... I tested it and it does work, have you tried using another browser? Also you have to may sure you have trsp enabled on windows media player, there is several other possible causes as to why it wont play. Might be best if you contact me on AIM, my aim is BassamAnimeC.
-

Bassam
- King
-
- Points: 4293.00
- Posts: 4277
- Joined: May 16th, 2005, 11:01 pm
by Pinapplejelly » November 27th, 2010, 12:01 pm
will the videos work if u have an ad blocker???
-
Pinapplejelly
- Newbie
-
- Points: 6.00
- Posts: 6
- Joined: November 19th, 2010, 11:09 pm
by KeKe » November 27th, 2010, 12:02 pm
maybe not, turn it off and see if it makes a difference, I have an IP blocker that blocks the ip of the ad servers and the videos will not load until i turn it off to allow the ad to play
-

KeKe
- Moderator
-
- Points: 11677.00
- Posts: 11674
- Joined: May 16th, 2006, 10:06 am
by litalove90 » April 7th, 2011, 12:21 pm
Anytime I try to play an episode of something, the ads play as normal but then a little puzzle piece icon appears with subtext that says the proper plug-in isn't installed. I have all the latest plug-ins and everything like that on here so what's going on here???
-
litalove90
- Newbie
-
- Points: 2.00
- Posts: 2
- Joined: February 15th, 2011, 2:06 pm
by Bassam » April 7th, 2011, 3:22 pm
Seems like you don't have windows media player installed or you don't have the windows media player plugin. Please download the latest version of windows media player. If you use Internet Explorer no plugin is needed, if you are using Firefox then please download the plugin from the link below:
http://port25.technet.com/pages/windows ... nload.aspx
-

Bassam
- King
-
- Points: 4293.00
- Posts: 4277
- Joined: May 16th, 2005, 11:01 pm
by litalove90 » April 7th, 2011, 5:52 pm
Bassam I don't use either. I use google chrome. Could that be the problem?
-
litalove90
- Newbie
-
- Points: 2.00
- Posts: 2
- Joined: February 15th, 2011, 2:06 pm
by rammsteingod » April 7th, 2011, 6:52 pm
yes, I used chrome for a while and it wouldent play videos. you need IE or FF
<img src="http://myanimelist.net/signature/rammsteingod.png" >
-

rammsteingod
- Level 2 Guard
-
- Points: 304.00
- Posts: 304
- Joined: October 17th, 2005, 1:39 am
by Mejdi » April 7th, 2011, 10:13 pm
Google Chrome sucks anyway. Get Internet Explorer and the videos will play without you having to do anything.
-

Mejdi
- Moderator
-
- Points: 3047.00
- Posts: 3047
- Joined: November 4th, 2005, 3:59 pm
by Bassam » April 10th, 2011, 1:34 pm
ya chrome I believe uses the same plugin you would install if you used firefox. But to be on the safe side best to use Internet explore. Let me know if explorer works for youlitalove90.
-

Bassam
- King
-
- Points: 4293.00
- Posts: 4277
- Joined: May 16th, 2005, 11:01 pm
by darwinian » September 13th, 2012, 9:22 am
So I've done all the troubleshooting steps yet when I pull up any anime nothing happens.
There is a black box at the top that says duration size and media player but the box is very small and simply shows a message regarding upgrade to live.
Why isn't the video popping up and how do I get it so that I can actually see something?
-
darwinian
-
- Points: 2.00
- Posts: 2
- Joined: September 12th, 2012, 7:45 am
by Bassam » January 16th, 2013, 3:39 pm
darwinian, if you have tried everything int he help section then it will be best for us to talk on the chat.
Please private message me the best time window for you Mon-Thursday .
-

Bassam
- King
-
- Points: 4293.00
- Posts: 4277
- Joined: May 16th, 2005, 11:01 pm
by ohana4anivid » October 3rd, 2014, 5:36 am
im having problem watching "galaxy angel s", its just black screen and an ad saying download "silverlight", well i download it just in case but i still have the same problem, my connection speed isnt a problem
-
ohana4anivid
- Newbie
-
- Points: 31.00
- Posts: 1
- Joined: October 3rd, 2014, 3:29 am
by Bassam » October 3rd, 2014, 9:19 am
Have you tried to use another browser? I recommend you also switch to windows media player instead of silverlight and use Internet Explorer as the plugin for that player is already built in.
Please let me know if that advice helps.
-

Bassam
- King
-
- Points: 4293.00
- Posts: 4277
- Joined: May 16th, 2005, 11:01 pm
Return to Help
Who is online
Users browsing this forum: No registered users and 2 guests
|
|
TOP RATED View the top rated anime voted by all Anime Crave members!
ANIME REQUEST. Request an anime that you do not see on Anime Crave!
IMAGE CENTER. Get avatars, Banners, Wallpapers and more!
FIND FRIENDS. Find friends that like anime as much as you do!
|