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12/14/17 - On/Off downtime

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12/14/17 - On/Off downtime

Postby Bassam » December 14th, 2017, 4:11 pm

Dear AC Members,

We have been working with our host to get this problem sorted out. We truly apologize for the instability of the website and appreciate all your patients while we resolve this.

If you notice any strange errors on certain parts of the website when it is working please report it to us here.
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Re: 12/14/17 - On/Off downtime

Postby Bassam » December 24th, 2017, 3:23 pm

As of this past Monday the 18th, this issue was fixed! If you find any problems please let us know.

We would like to also wish all of you Happy Holidays!
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Re: 12/14/17 - On/Off downtime

Postby Colony08 » December 25th, 2017, 5:11 pm

Bassam, I noticed the website isn't encrypted anymore, it just has an i with a circle around it to the left of the website, even when I go to pay for my subscription it still doesn't secure the page. Can you take a look into it? I might have to pay for a subscription on here using my iPhone instead, because I want my card information to be safe.
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Re: 12/14/17 - On/Off downtime

Postby Bassam » December 26th, 2017, 3:54 pm

Website has never been encrypted for basic usage. When you go to credit card your taken to this:

http://www.animecrave.com/exec/payproc/order.php

After you choose credit card your then taken to https which is secure.
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Re: 12/14/17 - On/Off downtime

Postby Colony08 » December 26th, 2017, 5:42 pm

I swear it was a few years ago, I always seen that it was secure, and I tried putting my information in and it wasn't secure just to try it I did and I didn't see that it was secure. I'll try this Friday or next week when I have money for a subscription.
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Re: 12/14/17 - On/Off downtime

Postby Colony08 » December 26th, 2017, 5:44 pm

Nevermind, I seen that it's encrypted when you get ready to pay for it...sorry, I must have not seen it.
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Re: 12/14/17 - On/Off downtime

Postby Bassam » January 2nd, 2018, 2:07 pm

No problem, glad you could see where it is now.
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Re: 12/14/17 - On/Off downtime

Postby Colony08 » January 23rd, 2018, 6:33 pm

I been trying to watch Akame ga kill and it keeps saying this type video file not supported it said this before, and now it won't even load it did this before and I could not watch anime for months, and then it did it last week and the issue was resolved. Now I keep constantly hitting refresh and even deleted my cache and my temporary internet files. still nothing....HELP!!
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Re: 12/14/17 - On/Off downtime

Postby Bassam » January 30th, 2018, 2:35 pm

Please refer to this link for more info and updates:
viewtopic.php?f=10&t=10461

I will try to get that anime up first for you! :mrgreen:
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Akame Ga Kill

Postby Colony08 » January 30th, 2018, 5:39 pm

Thank you Bassam, because I really want to watch it, I love gore and blood anime. it's exciting. I cannot wait until it is working so I may watch it.
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